Friday, August 24, 2012

Service Driven Enterprises

James Gibson asked me to pass on an invitation from the Service Science Society to their workshop “Inventing the Future of Service Driven Enterprises in Canberra 31 August 2012.

Workshop:Inventing the Future of Service Driven Enterprises

Date: Friday, August 31, 9:00am – 5:15pm ...


Workshop Description

The Service Science Society invites you to a workshop where we argue that current difficulties in large IT and modernisation projects are not solvable with continuous improvement. A transformative approach is required, driven by a vision to invent the future, created through action, and informed by directed research. We present some fundamental architectural concepts which we believe will contribute to this transformation, and which differentiate it from previous failed attempts. To achieve the transformation we need impact through capability building and directed research to support the transition to Service Driven Enterprises. The approach extends to the design and building of custom cloud execution engines, tools and methods. This requires a different business model and research approach than generally used in Australia. Finally, we argue that this change is coming, and a panel considers how we can act now in order to place Australia at the forefront of enabling Service Driven Enterprises.


  • 9:00am – 9:15am Introduction - Prof Aditya Ghose, University of Wollongong
  • 9:15am – 9:45pm Necessity for major change - Prof Aditya Ghose, University of Wollongong
  • 9:45am – 10:15am Challenges in Delivery of Government Products and Services – Mr Peter Alexander, Treasury
  • 10:15am – 10:45am What Desirable Characteristics do we look for - Bridging the Creativity to Engineering Gap – Mr Chris Thorne, ATO
  • 10:45am – 11:15am Morning Tea (provided)
  • 11:15am – 11:45am What Desirable Characteristics do we look for - Enterprise Architecture - where are we now? - Dr Saul Caganoff - Sixtree
  • 12:45pm – 12:30pm Inventing the Service Driven Enterprise - Transformative Change Needed - Mr James Gibson*, ANU
  • 12:30pm – 1:10pm Lunch (provided)
  • 1:10pm – 2:10pm Discussion Session: Understanding the Service Driven Enterprise What is an SDE and what’s needed to build it? - Dr Liam O'Brien*
  • 2:10pm – 2:40pm Building Service Driven Enterprise Capability - Building the capability for timely innovation, engineering and capability development to support SDE client transitions - Dr Clive Boughton*, Software Improvements
  • 2:40pm – 3:10pm The Business Case for Change - Mr Pascal Rabbath, S-3 Consulting
  • 3:10pm – 3:40pm Services Research and Direction at CSIRO - Dr Darrell Williamson, CSIRO
  • 3:40pm – 4:00pm Afternoon Tea (provided)
  • 4:00pm – 5:10pm Panel - Achieving the Future - What practical actions should we take? What are the next steps? Chair: Dr Mike Sargent, M.A.Sargent & Associates Panellists: TBD (representatives from government, industry and academia)
  • 5:10pm – 5:15pm Workshop Wrap-up and Close - Prof Aditya Ghose, University of Wollongong

Registration Required

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