NBN B2B Specification

Communications Alliance Ltd have issued the first draft of a "NBN B2B Interaction Process Requirements Specification" (22 December 2010). This defines in detail how a retailer will request services from the NBN as a wholesaler, via an online "Business to Business" interface. This is based on the UK based Network Interoperability Consultative Committee B2B (NICC B2B) and ITU 3340 standards. NICC has standards for B2B Transactions, a Profile for ebXML Messaging and Location & Address Identification.

TABLE OF CONTENTS
1 INTRODUCTION AND SCOPE 3
1.1 Introduction 3
1.2 Purpose 3
1.3 Scope 3
1.4 Relationship with other Communications Alliance NBN Working Groups
3
1.5 Process Framework 5
2 ACRONYMS AND ALIGNMENT OF TERMS 6
2.1 Acronyms 6
2.2 Alignment of Terms 8
3 INDUSTRY PARTICIPANTS’ ROLES AND RELATIONSHIPS 12
4 MULTIPLE PROVIDERS AND ACQUIRERS CONTEXT INTERACTION PROCESS
MODEL 14
5 FULFILMENT 15
5.1 Pre-Order Management 15
5.2 Order Management 28
6 APPOINTMENT MANAGEMENT 43
6.1 High Level Interaction Process 43
6.2 Appointment Management User Stories 44
7 ASSURANCE 52
7.1 High Level Interaction Process 52
7.2 Assurance User Stories 53
8 BILLING 63
8.1 Tariff/Pricing 63
8.2 Billing Event Files (BEF) 65
8.3 Billing Invoices 69
8.4 Billing Enquiries/Disputes 73
8.5 Bill Reporting 74
9 PRODUCT CATALOGUE ENQUIRY-USER STORIES 76
10 NETWORK TESTING, PERFORMANCE & DIAGNOSTICS MANAGEMENT 78
10.1 Network Testing & Diagnostics 78
10.2 Performance – SLA/QOS Management 79
11 NON-FUNCTIONAL REQUIREMENTS 80
11.1 B2B Certification 80
11.2 Security 80
11.3 Auditability 80
11.4 B2B Service Assurance 80
11.5 Performance & Performance Management 80
12 REFERENCES

From: NBN B2B Interaction Process Requirements Specification, Communications Alliance Ltd, 22 December 2010