What potential students seemed to want was:
- Reassurance they could do a university course: Many in the records management area have a qualification gained years ago from a TAFE. They are not sure if they would be accepted by a university, particularly by the ANU, Australia's leading university. What I have to do is reassure them that if they have experience at working in an organisation, writing documents, they will be able to do the course.
- Guide as to what to do: The course I am designing is only six weeks long. This provides a useful introduction to further studies, but does not provide a complete qualification. The ANU doesn't offer a complete program in records management, but does have Graduate Studies Select , where students can pick subjects from across the university and from University of Southern Queensland (USQ) and Charles Darwin University (CDU) as well.
- Integration of records management with content management systems: A common question asked was about the integration of a records management system (mostly Trim or RecordPoint) with a content management system (mostly SharePoint).
- Social Networking: The typical comment is that e-mail is integrated with the records management system, but that is about all. So only about 5% of the electronic documents of the organisation are in the corporate records system. What to do with Twitter and the like has not even been thought about.
Somewhere in here I need to discuss:
- Records Management
- Information Structures
- Electronic Document Formats
- Social Networking/Web 2.0/Gov 2.0
- Implementation in Business