Tuesday, March 17, 2020

NSW Health Coronavirus Web Page Slow and Unreliable Due to Flawed Design

NSW Health Coronavirus Page
(mobile version)
The NSW Health Coronavirus Page has been running slowly for some users, and failing completely for others with the error message: "Microsoft SharePoint Foundation cannot deserialize the Web Part. Check the format of the properties and try again". This page will be in high demand, and there are well established ways to code electronic documents for efficient delivery of emergency information.

A Google Page Speed check on the mobile version page rated it 18/100, which is a very poor result. The tool pointed out the page could be improved with some simple changes, such as using a more efficient format for images and changing the way style sheets (CSS) are used.

In 2005 I supervised a student project at ANU on how to design credible emergency websites. From this a set of Emergency Management Website Assessment Criteria was produced. There is also a detailed report.

If you are providing emergency information online, please make your web pages small, simple, and clear.=

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