Showing posts with label web design. Show all posts
Showing posts with label web design. Show all posts

Sunday, April 05, 2020

Kmart Queuing for Website: A bad Idea Implemented Badly

News reports indicated Kmart Australia had implemented queuing for use of its website, to handle the volume of traffic due to the   At first I assumed I had misread this and it was online queuing for physical store entry, which would not be a bad idea. But this is online queuing for entry to the Kmart website. The customer is kept waiting at a screen which counts down where they are in the queue. The process worked as promised: after a two minute wait I was rededicated to the Kmat website. However, anyone with any training in human factors should know that you need to give people something to do in a queue. Kmart's designers seem to have gone out of their way to make the wait seem longer, and annoy customers. Also the Kmart website is inefficient in implementation, slowing the customer down further.

I suggest Kmart offer customers a catalog of specials to browse while waiting. Customers could be encouraged to make a note of what they would like to buy while flipping through the catalog. There could also be information about Kmart's efforts to deal with COVID-19, procedures for shoppers in store, and special coupons . This could be provided with efficiently encoded web pages, which place limited load on system, and keep customers engaged while they wait.

Also once I got to the Kmart site, after the predicted two minutes, I found I sub-optimal website implementation. The Google Page Speed Insights test rated this at 30 out of 100, for the mobile version. A few simple changes suggested by the test would improve the experience for customers:
Opportunity and Estimated Savings

 Eliminate render-blocking resources 1.06 s
Serve images in next-gen formats 0.15 s
Enable text compression 0.15 s

Diagnostics

Ensure text remains visible during webfont load
Serve static assets with an efficient cache policy 18 resources found
Minimize main-thread work 3.3 s
Reduce JavaScript execution time 2.1 s
Avoid chaining critical requests 20 chains found
Keep request counts low and transfer sizes small 49 requests • 805 KB

Saturday, November 21, 2015

Simple Menu for Mobile Device

There has been much written on "responsive" web design, which automatically changes to a simplified page layout for mobile devices. However, an even simpler alternative is to use an uncomplicated page design for all devices. One example is not to have complex menu bars.

The usual design has a line of menu options across the top of the page. With a responsive design this become just one menu button on a mobile device (represented by a column of horizontal lines). I decided to just have one menu button on my home page all the time.

Instead of using an image to display the menu button, I used the character "☰" (trigram for heaven Unicode Character 2630). I labeled the menu items with a class and in the CSS included "display: none;" and "hover  {display: block;}". So that the menu options only appear when the cursor is over them and then the page content is pushed down out of the way.

Friday, November 20, 2015

Design You Presentation for a Credit Card Sized Screen

In 2006 I was teaching web design to students at the Australian National University in Canberra. These were computer science students at Australia's leading university and so found web coding a bit too easy. To make it harder I had them redesign web pages for mobile devices. The difficulty here is not the coding, but deciding what information to leave out. Rather than target a specific phone, I had them design for a credit card sized screen. This, I suggested, was as large as a smart phone was ever going to get, as anything larger was not going to fit in the average pocket. It was also, in landscape, about the width of a newspaper column.

At arms length a credit card (or business card) is also the same effective size as the typical flat screen TV in a lounge room, or projection screen in a lecture theater. The average reader holds a book or smart phone 400 mm away and a credit card sized screen is 85.7 mm wide. So doing the maths, a 1 m wide wall screen can be viewed from about 4 m and appear the same size as the smart phone display, and a 4 m wide screen from 20m.

Today the typical size for a smart phone screen is about the size of a credit card (there are larger phones, but they are bulky). When preparing presentations I suggest designing for this size screen.

With some smart phones now having micro-HDMI out sockets it is possible to present on a big screen from a pocket size device. This may result in improved readability of presentations..

Thursday, August 22, 2013

First Canberra JavaScript Meetup

Web application design company Icelab hosted the First Canberra JavaScript Meetup last night at its Civic office.

Christopher Giffard talked about Behavior Assertion Sheets (Bas), for integration testing of web applications. Uses CSS syntax as a declarative language, accessibility. As example would be to make sure headings of a web pages are readable to a specified level.

Ben Williamson of Reasonwell demonstrated parsing URLs to extract user data (such as user names) This has an addition benefit that invalid URLs (according to the constructed Parser) are rejected rather than producing some unexpected result.

A prototype of the new Blogging platform Ghost was demonstrated. It is implemented using some concepts from the Haskal programming language.

It was interesting to see esoteric concepts which computing students grumble about learning, but applied in real world applications.

The meetup was held in the the Icelab office in civic, in the Canberra Innovation Precinct next to ANU. This area has expanded beyond the planned City West development and is spreading organically into the adjacent city offices. Icelab have a typical high tech startup office with beanbags, Aeron chairs by Herman Miller, Ball Chairs by Eero Aarnio (for that Austin Powers look), a sofa and bicycles in the corner.

Thursday, May 23, 2013

ACMA Beta Website Problems

The Australian Communications and Media Authority has a Beta ACMA Website. I had difficulty using the home page, as it has some large monochrome photos with overlapping text. Routine tests indicated: 21 HTML Errors, mobile compatibility rating of zero and 25 accessibility problems.Other pages had rapidly changing images with lots of multicolored backgrounds on text. I had difficulty making any sense of the website.

Sunday, March 31, 2013

Retirement Income Calculator

AustralianSuper provide an on-line Retirement Income Calculator. Unfortunately this is implemented using "Flash", making it slow and hard to use. The text is tiny and it can take several seconds to respond to clicking a button. At one point I got a warning from the web browser that a script was taking too long to respond. At this point the text went blurry and then I noticed a pop-up box down the bottom of the page, with a button I had to click on to continue. At this point I gave up on the calculator. Given that it is likely to be used by older people, closer to retirement, it needs to be designed with accessibility in mind, ideally using HTML5.

Monday, March 18, 2013

UK Government Service Design Manual

The UK Government Service Design Manual has been issued by the UK Cabinet Office.  This sets out four phases for services: Discovery, Alpha, Beta, and Live. While being very clear (and making use of graphics), the manual is somewhat cryptic and also lacking in important metadata. In particular the manual does not explain who or what type of services it is provided for, when it was released, which version it is or who is responsible for it.

Wednesday, March 06, 2013

New Tabloid Sydney Morning Herald Mobile Web Better

In conjunction with its move to a tabloid size print format, the Sydney Morning Herald newspaper also made changes to its website. I ran some routine tests which showed problems with the web format of the newspaper. However, there is also a mobile SMH website, which scores better on webtests:
  1. W3C Markup Validation Service: 4 errors (down from 228 on the standard site). None of these errors is serious and are easily fixed.
  2. W3C mobileOK Checker: Score of 75% (up from zero on the standard site) for mobile friendliness, with zero  critical (down from 4), 1 severe (down from 3) , 2 medium (down from3) and 3 low (down from 6) failures. In particular the size of the page has been reduced about 94% (down from 1.5Mbytes to 86Kbytes),  which is a boon for those paying for downloads on mobile plans.
  3. AChecker Accessibility Review (Guidelines: WCAG 2.0 Level AA): 6 Known Problems (down from 29). However, there appears to be no alternative text for the link to the home page and as a result people who can't see the images would have difficulty navigating back from sub-pages to the home page of the site.
The web browsers on most smart phones and tablet computers don't identify themselves as "mobile" devices and so the standard website will be displayed by default. I could not see a link to the mobile version on the standard version.

Tuesday, March 05, 2013

New Tabloid Age Fails Web Tests

In conjunction with its move to a tabloid size print format, The Age newspaper also made changes to its website. Unfortunately, routine tests reveal some problems with the web format of the newspaper:
  1. W3C Markup Validation Service: 238 Errors. None of these errors is serious and are easily fixed.
  2. W3C mobileOK Checker: Score of 0 out of 100 for mobile friendliness (lowest possible score), with 4 critical, 3 severe, 2 medium and 7 low failures. This will make the site more expensive and harder to use on mobile devices.
  3. AChecker Accessibility Review (Guidelines: WCAG 2.0 Level AA): 28 Known Problems. This could make the site harder to use for people with a disability and does not follow the Australian Human Rights Commission's World Wide Web Access: Disability Discrimination Act Advisory Notes.
These are consistent with results of tests run on the new Sydney Morning Herald.

Monday, March 04, 2013

New Tabloid Sydney Morning Herald Fails Web Tests

In conjunction with its move to a tabloid size print format, the Sydney Morning Herald newspaper also made changes to its website. Unfortunately, routine tests reveal some problems with the web format of the newspaper:
  1. W3C Markup Validation Service: 228 Errors. None of these errors is serious and are easily fixed.
  2. W3C mobileOK Checker: Score of 0 out of 100 for mobile friendliness (lowest possible score), with 4 critical, 3 severe,3 medium and 6 low failures. This will make the site more expensive and harder to use on mobile devices.
  3. AChecker Accessibility Review (Guidelines: WCAG 2.0 Level AA): 29 Known Problems. This could make the site harder to use for people with a disability and does not follow the Australian Human Rights Commission's World Wide Web Access: Disability Discrimination Act Advisory Notes.

Tuesday, February 26, 2013

3D World Wide Web

Hugh Fisher will speak on "3D Graphics in the Browser" at the Australian National University, College of Engineering and Computer Science, in Canberra, 10am, 6 March 2013.

3D Graphics in the Browser

Hugh Fisher (College of Engineering and Computer Science, ANU)

COMPUTER SCIENCE SEMINAR interactive and Human-Centred Computing

DATE: 2013-03-06
TIME: 10:00:00 - 11:00:00
LOCATION: CSIT Seminar Room, N101 ...
ABSTRACT:
"This time it will surely work." This seminar looks at WebGL, what it is, what it can do and how it compares to previous attempts at making the World Wide Web three dimensional. This seminar is for anyone interested in cutting edge web development or the history of computing technology.
BIO:
Hugh Fisher is a research programmer in the College of Engineering and Computer Science. He has been programming 3D graphics since the days of purple SGI boxes and owns a copy of every book by William Gibson.

Sunday, December 16, 2012

University Websites Must Allow for Difference of Opinion

In "3 idioms reveal the truth about university websites" (13 December 2012), Dey Alexander argues that universities need a single coordinated web presence, not just a collection of sub-sites and there should be a clear boundary between what is boundary between internal and external content. However, universities are not corporations devoted to profit, they intended to educate and produce new knowledge, which requires differing views to be debated.

Education and research require that different views of the world be explored, debated and tested. There cannot be one central unified view on what is true at at university: everything has to be open to debate. The World Wide Web was developed by researchers in order to foster new knowledge. Unlike previous online information systems, it was designed to allow for diversity of view, not having any single point of control and allowing documents to be created ad-hoc. Tim Berners-Lee , the inventor of the World Wide Web will be speaking at the Australian National University in Canberra, 31 January 2013.

Here are the functions of the Australian National University, as set down in legislation:

(a)  advancing and transmitting knowledge, by undertaking research and teaching of the highest quality;
(b)  encouraging, and providing facilities for, research and postgraduate study, both generally and in relation to subjects of national importance to Australia;
(c)  providing facilities and courses for higher education generally, including education appropriate to professional and other occupations, for students from within Australia and overseas;
(d)  providing facilities and courses at higher education level and other levels in the visual and performing arts, and, in so doing, promoting the highest standards of practice in those fields;
(e)  awarding and conferring degrees, diplomas and certificates in its own right or jointly with other institutions, as determined by the Council;
(f)  providing opportunities for persons, including those who already have post‑secondary qualifications, to obtain higher education qualifications;
(g)  engaging in extension activities.
(2)  In the performance of its functions, the University must pay attention to its national and international roles and to the needs of the Australian Capital Territory and the surrounding regions. ...

From section 5, Functions of the University,

In universities, as in the corporate world and in government, individuals are not free to publish whatever they like. There are rules as to what you can say as a member of the organisation. However, academics are given a level of freedom to express their views. Unlike company employees and public servants, academics are encouraged to speak publicly on areas within their area of expertise. There is no requirement for an academic to seek approval for what they say, but with that freedom comes responsibility.
Academic Freedom
  1. The University recognises the concept and practice of academic freedom as central to the proper conduct of teaching, research and scholarship.
  2. Academic and general staff are expected to use this freedom in a manner that is consistent with a responsible and honest search for knowledge and its dissemination.
  3. Academic freedom does not extend to behaviour that is harassing, disruptive and intimidating or that interferes with the academic or work performance or freedom of others ...

    From: ANU Code of Conduct, Policy 200103912, Vice-Chancellor , Australian National University, 26 March 2012

The situation with government is not that different to academics. While there are more secrets for public servants to keep, there is still an obligation to release information. In 2010, the then Minister for Finance and Deregulation, Lindsay Tanner, issued a "Declaration of Open Government" via a Blog. Freedom of Information legislation, overseen by the  Australian Information Commissioner. The most tangible change is the release of government information under a Creative Commons Licence. What has yet to change is a culture of rigid hierarchical control and hoarding of public information, prevalent in much of the public service. Ironically, during my time working as a civilian in the Defence Department, I found that the military personnel were better equipped to deal with distributed decision making than the public servants, as the military trains it officers to consult, decide and then act.

Open Government, like education and research at universities, is something which requires differing views to be expressed within reasonable bounds. Australian universities, in particular the ANU, had a key role in introducing the web to government. They can again have a key role in fostering a more open and efficient form of government. These techniques will be increasingly applicable to the corporate world as well. With the ubiquity of the Internet and rapid distribution of information, companies do not have the luxury of waiting for a rigid hierarchy to make decisions.

There will be an Open Government  Min-Conference, at the ANU in Canberra, 29 January 2013, as part of Linux Conference 2013.

Sunday, December 02, 2012

Classic Option with Responsive Web Design

This is to suggest web designers include a "classic"  option in their web pages, for users with low bandwidth, high latency Internet connections. This could be incorporated in Responsive web design (RWD).

RWD uses relative sizes, fluid layout and CSS3 media queries to adjust the web page layout to mobile devices. The idea is to allow for basic browsers without Javascript and then add features which more advanced units have. This differs from a design concept of "graceful degradation" where the advanced features are included in such a way they will be ignored on simple devices.

In practice it may not be worth designing web pages for "dumb" mobile phones. In Australia half the population now have smart phones and it is unlikely that many people will be bothered trying to operate a web interface on a tiny dumb phones without a touch screen.

However, RWD could be used to provide a "classic" interface for those on low speed Internet connections with high latency. Interfaces which use Javascript to  provide a highly interactive interface can cause problems where the Internet connection is slow. In these cases a classic" interface which presents static web pages and simple forms will work better. This option can be presented to the user as an option, and where the server detects a slow connection, the user can be prompted to turn it on. The classic interface could be switched on where the link is detected to be very slow, or where the server is overloaded.

As an example, the email service FastMail offers a classic interface which can be selected by the user from the log in screen. Unfortunately there seems to be no way for the user to set this as their preferred option and they have to select it each time they log in. In contrast LinkedIn offers no classic interface, making low speed browsing difficult.

Friday, November 16, 2012

Implementation of eLearning: key factors for success

Greetings from the Australian National University  Science Teaching and Learning Colloquium on Research Led Education, where  Alex Webb is discussing online interactive eLearning
resources. She is showing materials for learning radiological anatomy at University of Southampton. The effectiveness of this material for undergraduate medical students at the University of Southampton and postgraduate-entry medical students at the ANU. While university study, these courses also have a vocational aspect, in that medical students are required to meet national standards for their practice, as well as learn theory and undertake research.

Dr. Webb mentioned that accessibility to the material was important. However, I tried looking at the "
Radiological Anatomy" from University of Southampton and was not able to access it. The materials required an Adobe x-director plug-in, which does not appear to be available for Linux. The  screenshots  have tiny text, too small for me to read. The UK, where University of Southampton is located,  has similar disability discrimination legislation to Australia and the university has a web page on how to design and assess accessible materials

Tuesday, November 13, 2012

Web accessibility for online education

Greetings from the Canberra Institute of Technology, where I am attending the one day workshop "What web accessibility and implementing WCAG 2.0 mean for you" by Kristena Gladman and Felicity Hanrahan.The National VET E-learning strategy has a set of materials design to help with accessibility for vocational education:
These are intended to help not only with the design of courses delivered online, but also materials such as books and Apps, used in face-to-face classes. I became involved with web accessibility in 1999, when asked to be an expert witness in the case of Maguire V Sydney Organizing Committee for the 2000 Olympic Games. This was using WGAC Version 1.0.


The Web Content Accessibility Guidelines Version 2.0 are now an international standard: ISO/IEC 40500:2012. In my view it is not of value to explain the details of the standards and the legal requirements for web accessibility. In my view a better approach is to explain to teachers simple ways to implement accessibility techniques and how these can save them time and effort, while providing better learning materials for their students. That will then motivate them to act.

Part of accessibility can be to empower content developers, including teachers,  to make their materials simpler and therefore more readable for everyone. As an example, rather than have to work out how to highlight a label "Read this first" half way down a page of course notes, the designer can instead place it first, so it is read first. This makes the document more readable for everyone. It would be possible to then use CSS styles to mark part of text "read this first" and move it lower down the page, for aesthetic reasons, but readability perhaps should come first.

For most content developers, including educators, accessibility is mostly about what not to do, not what to do. The content will normally be used within an existing system, such as a Learning management System. The content creator should therefore not be specifying fonts, colours and the like for their course materials, for example. They should use the defaults, so that the styles set for their corporate web site will be automatically applied. If they do use their own fonts and styles, this will like result in more work by someone else who as to go through and remove this, so it is better not to put it in the first place.

As an example,  rather then use PDF, I use the HTML editor built into Moodle to prepare course notes. I avoid fancy formatting, just having one column of text and using default fonts. As a result the notes are very quick to download and display on a wide range of mobile and other devices.

Also the notes can be run through a web translator into other languages. I also use HTML for presentations, in place of Powerpoint, gaining the same advantages. This takes me a little more time to set up initially, but is much easier to maintain. As an example, my notes for a talk in Indonesia last week, could be translated from English to Indonesian. I have offered the Indonesian university I visited my ICT Sustainability Course Notes in Indonesian.

What web accessibility and implementing WCAG 2.0

Kristena Gladman and Felicity Hanrahan

The National VET E-learning strategy

 Presenters:

In late 2009 the Online and Communications Council, a subcommittee of COAG, endorsed the implementation of Web Content Accessibility Guidelines (WCAG 2.0). These are a set of standards that make web content accessible to a wide range of users. WCAG 2.0 requires all federal, state and territory websites to conform to the guidelines.


Many people assume 'accessibility' only applies to online content, but it's not just about websites. Web accessibility also applies to all web content formats – that is all file formats and information that can be delivered on the web.


This one day workshop is intended to help participants understand what WCAG 2.0 means for them and will be delivered as a series of sessions, beginning with a session that provides an overview of:
10:00am - 12:30pm: Overview
  • the Web Content Accessibility Guidelines version 2.0 (WCAG 2.0)
  • the legal status of WCAG 2.0
  • the government’s Web Accessibility National Transition Strategy (NTS)
  • the application of the Disability Discrimination Act (DDA)
  • how people with disabilities access the web
1:30 - 4:30pm: Streams (the overview will be followed by sessions split into streams based on the roles and responsibilities of the participants)
Stream 1: policy, management and project management:
This session will be focused on ensuring that policy makers, managers and project managers are in a position to manage risk and maximise the benefits of addressing accessibility through giving the participants a better understanding of the requirements for WCAG 2.0 conformance. The session will help them to determine what level of accessibility understanding they need in order to scope and resource projects, and identify what questions they should ask of the design and development team before publishing.

Stream 2: design and content:
This session will be focused on design solutions with the intention of giving participants a better understanding of how the WCAG 2 Success Criteria impact upon the design, creation and editing of content, what they need to provide to the technical implementers and how to avoid common pitfalls and reworking designs. For further information visit: https://actnationalvetelearning.wikispaces.com

Thursday, November 08, 2012

Request to Qantas to Keep Offering Plain Text Email

On 07/11/12 19:48, Justin Hyams, Executive Manager, Qantas Frequent Flyer emailed me to say:
Our records show that you are receiving emails from us in text-only format. This means that your emails appear with no formatting, colour or images. ...
Yes, my preferred email format is plain text, with no formatting, colour or images.
We'd like to advise that on 22 November, 2012 we will automatically update your preferred email format to HTML. ...
No, please don't change to sending me HTML formatted email, as I find them harder to read. Please send simple, short text messages with a link to details on the web.

My Spam filter detected the excessive formatting in the email you sent me and placed it in the junk mail folder. If you send messages with even more images and formatting it is likely the Spam filter will delete them without my ever seeing them. Even if I get the messages it will be difficult to discern the useful information content from the clutter of the images and formatting.

... receive from us will look more like a web page ...
If you send out poor quality messages, in addition to a loss of business due to messages not being readable you may also be in contravening Australian law. The Disability Discrimination Act requires you to provide services to people with a disability, including those with limited eyesight. If your messages rely on colour and images which some people can't see, then some people will not be able to read them and you will be acting unlawfully.

There are well established guidelines for designing web pages to make the easily readable and I suggest you apply these to your HTML formatted email. However, it would be even better if you were to continue to give customers, such as me, who want plain text messages, that option.

ps: Apart from your email format, there are problems with other Qantas communication. I was unable to renew my Qantas club membership as I did not know what corporate code to enter. Qantas did not reply to my query.

Unfortunately as the return address on your message was "do not reply" I did not know how to contact you and so have posted this to the Internet, in the hope someone will pass it on to Qantas.

Monday, November 05, 2012

Web Accessibility for On-line Education Workshop

The Australian National VET E-learning Strategy is running a free workshop on "Web Accessibility" in Canberra, 13 November 2012. This will be of use for educators wanting to communicate online to the widest range of students. I became involved with web accessibility in 1999, when asked to be an expert witness in the case of Maguire V Sydney Organizing Committee for the 2000 Olympic Games.

What web accessibility and implementing WCAG 2.0 mean for you

(face-to-face one day workshop)

When:
Tuesday 13 November 2012
Time:
10:00am - 12:30pm: Overview
1:30pm - 4:30pm: Streams
Location: CIT Reid, room location will be emailed to registrants closer to date
Presenters:
Kristena Gladman
Bronwyn Lapham
Felicity Hanrahan
Axel Bocciarelli

Registration: to register for this FREE workshop go to http://www.trumba.com/calendars/NVELS select the ACT session on 13 November and fill and submit the ‘SIGN UP’ form.
In late 2009 the Online and Communications Council, a subcommittee of COAG, endorsed the implementation of Web Content Accessibility Guidelines (WCAG 2.0). These are a set of standards that make web content accessible to a wide range of users. WCAG 2.0 requires all federal, state and territory websites to conform to the guidelines.
Many people assume 'accessibility' only applies to online content, but it's not just about websites. Web accessibility also applies to all web content formats – that is all file formats and information that can be delivered on the web.
This one day workshop is intended to help participants understand what WCAG 2.0 means for them and will be delivered as a series of sessions, beginning with a session that provides an overview of:
10:00am - 12:30pm: Overview
  • the Web Content Accessibility Guidelines version 2.0 (WCAG 2.0)
  • the legal status of WCAG 2.0
  • the government’s Web Accessibility National Transition Strategy (NTS)
  • the application of the Disability Discrimination Act (DDA)
  • how people with disabilities access the web
(the overview will be followed by sessions split into streams based on the roles and responsibilities of the participants)
Stream 1: policy, management and project management:
This session will be focused on ensuring that policy makers, managers and project managers are in a position to manage risk and maximise the benefits of addressing accessibility through giving the participants a better understanding of the requirements for WCAG 2.0 conformance. The session will help them to determine what level of accessibility understanding they need in order to scope and resource projects, and identify what questions they should ask of the design and development team before publishing.
Stream 2: design and content:
This session will be focused on design solutions with the intention of giving participants a better understanding of how the WCAG 2 Success Criteria impact upon the design, creation and editing of content, what they need to provide to the technical implementers and how to avoid common pitfalls and reworking designs.
Stream 3: technical:
This session will be focused on development approaches and coding with the intention of giving participants a better understanding of how the WCAG 2 Success Criteria impact upon development and what they need to get from the designers and content suppliers. They will be shown how to avoid common accessibility problems, and the overhead of “retrofitting” to address accessibility issues.
All Participants will see examples of good and bad practice, hear how the issues could have been avoided and how they can be rectified, and get an insight into some testing techniques.
For further information visit: https://actnationalvetelearning.wikispaces.com

Thursday, September 06, 2012

Australian Web Failing to Have Economic Impact

The World Wide Web Foundation, Established by Web inventor Sir Tim Berners-Lee, has issued a Web Index report, ranking 61 countries on web use. Australia ranks eight in the world overall, just behind New Zealand and ahead of Norway. Australia has a high score for Web Content (six in the world). However, noticeable are low scores for Communications Infrastructure (eleven in the world) and Economic Impact (fourteen).

The National Broadband Network will rocket Australia to the top of the list for infrastructure, within a few years. But there are few government programs to address the use of the web for economic benefit. Some of the government programs for computers in schools should help future business, but more needed to be done to see the technology translate into economic development. The Australian Government could have a more business focused education policy, which specifically addresses economic development through on-line education. On-line education could address local needs, for regional Australia, providing quality education in remote areas where it is currently lacking, addressing the discrimination in education against indigenous people.

On-line education could train the workforce for current industries such as mining as well as the emerging renewable energy industry. On-line techniques could also could position Australia's tertiary sector to compete with e-learning courses from other developed countries and new campuses in developing countries. A blend of distance e-learning and on-campus programs would keep Australia's tertiary institutions competitive with increased international competition.

Monday, September 03, 2012

ANU Ranked Oceania's Top University on the Web

The Spanish National Research Council puts out an annual "Web Ranking Universities". The July 2012 edition has the Australian National University as the top ranking university in Oceania. The rankings are based on measures of the depth and quality of the university's web presence. In general universities are ranked by web presence in much the same order as other measures of university quality. The web ranking has ANU, University of Queensland and Melbourne University, as the top tree in Australia. Other rankings have the three, but in different orders.

While ranking top in Australia overall, the ANU only ranked first on one of the four measures which make up the web ranking:

  • Openness (15%): First, as measured by the number of "rich" files provided.
  • Impact (50%): Second by the number of links from external web pages
  • Presence (20%): Third for the number of web pages,
  • Excellence (15%): Sixth for the quality of research publications.

One obvious area for improvement is in excellence. The compliers of the web ranking use data from Scimago group, which may not correctly reflect ANU's status, as measured by other rating systems.

Openness might also be improved by checking that document files end in pdf, doc, docx or ppt. There may be under-reporting where other file formats are used, such as Postscript (.ps).

Presence may be effected where web pages for the institution are hosted under a different domain name which the ranking system does not count, such as institutes.