Showing posts with label ICT Education. Show all posts
Showing posts with label ICT Education. Show all posts

Thursday, June 27, 2013

European e-Competence Framework

The European Union issued the "European e-Competence Framework" (version 2.0) in November 2010. The e-CF lists 36 ICT competences for ICT practitioners. This is similar to Skills Framework for the Information Age (SFIA) and the UK Government Knowledge and Information Management Professional Skills Framework (GKIMPS) but intended for international use. However, unlike SFIA which has been actively used and updated, the eCF seems to have been developed and then forgotten.

e-CF has five proficiency levels, spanning European Qualifications Framework (EQF) levels 3 to 8. The top level in this scale is a doctorate/PHD. In comparison, SFIA has seven (GKIMPS has four). e-CF has 32 competences in five areas, whereas SFIA 96 skills in six categories.

The eCF has four "dimensions", described in "European e-Competence Framework 2.0":
  1. 5 e-Competence areas, derived from the ICT business processes PLAN – BUILD – RUN – ENABLE – MANAGE
  2. A set of reference e-Competences for each area, with a generic description for each competence. 32 competences identified in total provide the European generic reference definitions of the e-CF 2.0.
  3. Proficiency levels of each e-Competence provide European reference level specifications on e-Competence levels e-1 to e-5, which are related to the EQF levels 3 to 8.
  4. Samples of knowledge and skills relate to e-Competences in dimension 2. They are provided to add value and context and are not intended to be exhaustive.
The 32 competences look very similar to SFIA:

A. PLAN

A.1. IS and Business Strategy Alignment
A.2. Service Level Management
A.3. Business Plan Development
A.4. Product or Project Planning
A.5. Design Architecture
A.6. Application Design
A.7. Technology Watching
A.8. Sustainable Development

B. BUILD

B.1. Design and Development
B.2. Systems Integration
B.3. Testing
B.4. Solution Deployment
B.5. Documentation Production

C. RUN

C.1. User Support
C.2. Change Support
C.3. Service Delivery
C.4. Problem Management

D. ENABLE

D.1. Information Security Strategy Development
D.2. ICT Quality Strategy Development
D.3. Education and Training Provision
D.4. Purchasing
D.5. Sales Proposal Development
D.6. Channel Management
D.7. Sales Management
D.8. Contract Management
D.9. Personnel Development
D.10. Information and Knowledge Management

E. MANAGE

E.1. Forecast Development
E.2. Project and Portfolio Management
E.3. Risk Management
E.4. Relationship Management
E.5. Process Improvement
E.6. ICT Quality Management
E.7. Business Change Management
E.8. Information Security Management
E.9. IT Governance

Wednesday, February 13, 2013

ICT Education Future Here Now

Greetings from the Great Hall for Parliament House in Canberra, where Prime Minister Julia Gillard,  just officially opened the NICTA "Tech-fest" and announced an agreement between NICTA and Infosys.

Earlier an "ICT Skills Panel" discussed how to get more young people into the ICT industry, what skills they should have and how they are educated. I became a little annoyed that the panelists talked as if there was no progress on ICT skills training and e-learning in Australia. As it happened I was responding to a question from one of my students for the ICT Sustainability course I run on-line at ANU and was sending out a proposal for a new coruse on "Government 2.0 Technology and Techniques".

ICT Futures in Parliament House

Greetings from the Great Hall for Parliament House in Canberra, where NICTA is holding a "Tech-fest" several hundred ICT researchers are standing in front of dozens of displays, explaining the products of their research and how it will benefit Australia. This is very important for an organization which the Australian Government have invested about a billion dollars in. The areas of research range over a wide area from the environment, transport logistics, telecommunication to e-health and e-government.

I actually come to hear from an "ICT Skills Panel", featuring Dr Stuart Feldman, VP Engineering, Google, East Coast, USA at 1:30pm. Apparently the Prime Minister is dropping in for a visit later.

ps: In my view we need to broaden ICT professionals skills and teach ICT Masters Students How to Teach On-line.

Saturday, February 09, 2013

Proposal for Teaching ICT Masters Students How to Teach On-line

This is to request comments on a proposal for incorporating e-learning and ePortfolios in a Master of Computing. Originally I envisaged teaching masters students how to communicate on-line, but have expanded the proposal to also teach them the basics of teaching. The idea is that if you are going to be a "professional" in any field, then you need people skills very much like teaching. So we might as well teach every masters student how to teach. Those who go into academia will then not require the usual short teaching course and those going into industry will be better able to help their staff. Comments on the revised proposal, by 15 February, would be welcome. Background and a summary of the previous comments received is also available. Please note that this work has not been solicited by a university, nor is it an official part of any current university program. It is being undertaken as part of a certificate in higher education.

Friday, February 08, 2013

ICT Skills Panel

NICTA are hosting an "ICT Skills Panel" in Canberra on 13 February 2013. There is a good lineup of speakers and topics (I have spent the last year considering these questions while undertaking tertiary studies).

Techfest 2013 ICT Skills Panel
  • How does Austrlaia increase the ICT skills talent pool?
  • What do studnets relly think of a career in ICT?
  • What incentives are there for students considering a career in ICT?
  • How do we reboot tertiary ICT education?
  • How do we make sure we are producing graduates with the right skills for new industries and business?
MODERATOR: Prof. Simon Kaplan, Education Director, NICTA
Panelists:
  • Matt Barrie, CEO, Freelancer.com
  • Suzanne Campbell, CEO, AIIA
  • David Harrison, Managing Director, Mammoth Media
  • Lucky Katahanas, ICT Entrepreneur and App Developer
  • Dr Stuart Feldman, VP Engineering, Google, East Coast, USA
ps: Unfortunately NICTA have published the details of the event in the form of a blurry image. Whoever did this must have missed the part of their ICT course covering  the legal requirements for accessible web design.

Tuesday, January 31, 2012

Computing in Schools

The Royal Society issued "Shut down or restart? The way forward for computing in UK schools", 13 January 2012. This topic was discussed in "Open Submission to the National Curriculum Consultation" (by Pia Waugh for Senator Kate Lundy, 22 April 2010). In my National Broadband Network Submission, I suggesting making educational materials available free on-line, so we teach digital literacy (amongst other things) digitally. It should be possible to bootstrap this process: that is we train the course designers on-line to train the teachers who then teach it to the students.

Executive summary

Background

This report is the outcome of a project initiated by the Royal Society in August 2010. The project was prompted by a high degree of concern, expressed in many quarters and documented in several earlier reports, about aspects of the current provision of education in Computing in UK schools. That such concern had been expressed by so many with such different perspectives – including in schools, in business and industry, and in universities – was indicative of a significant problem. The project was guided by an Advisory Group that brought together individuals and representatives with a wide range of professional interests and views, and it sought and achieved a good level of consensus

The main findings and recommendations of the project are set out below. First, however, a word is needed on terminology. In this report, the term ‘Computing’ is used with a very broad sense

Computing is concerned both with computers and computer systems – how they work and how they are designed, constructed, and used – and with the underlying science of information and computation

The influence of Computing in shaping the world in which we now live has been profound, and it is hard to imagine that Computing will become less important in the future. It is argued in this report that it is essential for all school pupils to gain some familiarity with aspects of Computing and for there to be opportunities for pupils to develop their aptitudes in the subject, for their individual benefit and for the future prosperity of the nation

Main findings

  1. The current delivery of Computing education in many UK schools is highly unsatisfactory. Although existing curricula for Information and Communication Technology (ICT) are broad and allow scope for teachers to inspire pupils and help them develop interests in Computing, many pupils are not inspired by what they are taught and gain nothing beyond basic digital literacy skills such as how to use a word-processor or a database

    This is mainly because:

    1. The current national curriculum in ICT can be very broadly interpreted and may be reduced to the lowest level where non specialist teachers have to deliver it;
    2. there is a shortage of teachers who are able to teach beyond basic digital literacy;
    3. there is a lack of continuing professional development for teachers of Computing;
    4. features of school infrastructure inhibit effective teaching of Computing
  2. There is a need to improve understanding in schools of the nature and scope of Computing

    In particular there needs to be recognition that Computer Science is a rigorous academic discipline of great importance to the future careers of many pupils. The status of Computing in schools needs to be recognised and raised by government and senior management in schools

  3. Every child should have the opportunity to learn Computing at school, including exposure to Computer Science as a rigorous academic discipline

  4. There is a need for qualifications in aspects of Computing that are accessible at school level but are not currently taught. There is also a need for existing inappropriate assessment methods to be updated

  5. There is a need for augmentation and coordination of current Enhancement and Enrichment activities to support the study of Computing

  6. Uptake of Computing A-level is hindered by lack of demand from higher education institutions

...

From: Shut down or restart? The way forward for computing in UK schools", The Royal Society, 13 January 2012

Tuesday, August 09, 2011

Digital Hubs and Enterprise programs

Senator Stephen Conroy, Minister for Broadband, Communications and the Digital Economy has invited comments on the draft guidelines for the Digital Hubs Program and the Digital Enterprise Program. The plan is to have a "Digital Hub" in each of the first 40 communities the NBN services, to provide the community with help using it. The enterprise program will provide $12.4M in training to for small-to-medium enterprises and not-for-profit organizations in how to work on-line (particularly using the NBN).

Provided are:
Unfortunately the draft guidelines are only provided in PDF and RTF. One of the lessons which needs to be part of this program is that native web documents (in HTML) are better for use on-line.

Here are some excerpts from the drafts converted to HTML:
  1. The Digital Hubs program

    1. Overview of the Digital Hubs program

The Digital Hubs program will establish a Digital Hub in each of the 40 communities that first benefit from the National Broadband Network (NBN).

The program will provide residents in the local community with training in digital literacy skills to help them to participate in the NBN-enabled digital economy. The Digital Hubs will also demonstrate the opportunities presented by the NBN and how households can take advantage of these opportunities by connecting with it.

Community organisations—including public libraries, local councils, adult education institutions and other organisations are eligible to provide the activities of a Digital Hub.

    1. Context

Effective participation in the digital economy will deliver positive benefits for Australian families and communities in the form of improved access to business and job opportunities, health, education and government services.

Targeted action is required to minimise the extent to which digital exclusion overlaps with, and exacerbates, social exclusion and to maximise the extent to which the benefits of participating in the digital economy are enjoyed by all Australian families and communities.

About 26 per cent of Australians aged 15 years and over did not use the internet in 2008–09. This figure is much higher for retired persons, low-income earners, Indigenous Australians and those living in remote areas1.

The Australian Communications Consumer Action Network has noted ‘a potential barrier to widespread community benefit is lack of familiarity and comfort with the use of technology’2.

Without such assistance, there is a very real risk of a widening gap for the most disadvantaged groups, of declining productivity and competitiveness, and of regional communities becoming economically stranded because of the lack of take-up of new technology.

The Digital Hubs program supports the National Digital Economy Strategy goal that by 2020 Australia will rank among the top five OECD countries in the portion of households that connect to broadband at home.

Information on the NBN, National Digital Economy Strategy and the Digital Enterprise program is at Attachment A.

    1. Objective

To provide funding to establish a Digital Hub that will provide training to narrow the gap between those Australians who engage online and those who do not. Digital Hubs will enable local residents to increase their online engagement and better understand the opportunities presented by the NBN by demonstrating applications enabled by high-speed broadband.

    1. Purpose of the guidelines

These guidelines provide an overview of the Digital Hubs program and information for potential applicants for Round One of the program. The guidelines outline:

  • the program’s purpose, time frames and desired outcomes

  • eligibility requirements

  • the application process.

  1. Funding

    1. Total funding

The Department of Broadband, Communications and the Digital Economy (the department) will administer the Digital Hubs program. The total program funding is $13.6 million.

The department will release funding in staged rounds, according to the NBN rollout schedule.

Payments to grant recipients will follow the achievement of milestones described in the funding agreement.

2 Australian Communications Consumer Action Network, Submission to the House of Representatives Inquiry into the Role and Potential of the National Broadband Network, February 2011 (Submission Number 128) (www.aph.gov.au/house/committee/ic/NBN/subs.htm)


From: DRAFT Digital Hubs program guidelines , DBCDE, 2011

  1. The Digital Enterprise program

    1. Overview of the Digital Enterprise program

The Digital Enterprise program will provide training and advice to small-to-medium enterprises (SMEs) and not-for-profit organisations (NFPs)—including local cultural institutions—in communities that first benefit from the National Broadband Network (NBN). The program will help these organisations to better understand how they can maximise the opportunities from greater digital engagement, enabled by the NBN.

The program will provide group training seminars as well as advice to individual organisations on how to use high-speed broadband applications enabled by the NBN to diversify their operations. Such applications will help improve online presence, offer new products and services, expand markets, improve competitiveness, and increase the means for communicating with customers, suppliers and partners.

The program will also assist NFPs to engage online by using the NBN to extend their reach into the community, expand their donor pools to include, potentially, the entire world, and explore more innovative ways of creating awareness for their causes.

Local cultural institutions participating in the program will be assisted to use broadband services enabled by the NBN to engage online to enhance their standing as community -based centres and reach a wider audience, while helping foster an environment of shared knowledge and understanding.

    1. Context

The use of online technologies by Australian businesses currently lags behind key international competitors such as the United Kingdom, Canada, Korea and France1. As at June 2009, only 41.5 per cent of all Australian businesses had a web presence and only 27.1 per cent of businesses took orders via the internet2. ABS figures for 2009–10 show that only 40 per cent of businesses reported a web presence and 24.8 per cent received orders online3.

Research conducted in 2010 highlights the need to assist Australian businesses and other community organisations to understand how best to make use of the NBN as it becomes available to them4. Without such assistance there is a very real risk of declining productivity and competitiveness, including regional communities becoming economically stranded because of a lack of take-up of new technology. If this occurred, the full benefits of the Australian Government investment in the NBN would not be realised.

A key reason cited for not going online is a lack of skills or a perceived need for an online presence. However, when small businesses do go online the gains can be immediate. A Tasmanian sign writer, David Jones, has described the change in capability since connecting to the NBN last year as going from ’walking around in sandshoes to driving a Ferrari’5. His new-found ability to transfer, online, large files that previously he had couriered has opened unlimited business horizons.

The Digital Enterprise program supports the National Digital Economy Strategy goal that by 2020 Australia will rank in the top five OECD countries in relation to the proportion of businesses and NFPs using online opportunities to drive productivity improvements, expand their customer bases and enable jobs growth.

Information on other relevant Australian Government initiatives, including the NBN, the National Digital Economy Strategy and the Digital Hubs program is at Attachment A.

    1. Objective

The Digital Enterprise program provides funding to deliver training to SMEs, NFPs and local cultural institutions to help them understand how they can improve their online presence and take advantage of the opportunities presented by the NBN.

    1. Purpose of the guidelines

These guidelines provide an overview of the Digital Enterprise program for potential funding recipients and outline the:

  • program’s purpose, time frames and desired outcomes

  • eligibility requirements

  • application process.

  1. Funding

    1. Total funding

The Department of Broadband, Communications and the Digital Economy (the department) will administer the Digital Enterprise program. The total program funding is $10 million for up to three years.

The department will release funding in staged rounds, according to the NBN rollout schedule.

Payments to grant recipients will follow the achievement of milestones described in the funding agreement.

    1. Funding per eligible location

One Digital Enterprise service provider will be funded in each eligible location.

The total amount of funding provided in each eligible location will generally be between $140 000 and $280 000 (GST-inclusive) over a period of up to three years.

The amount of a grant will be negotiated on a case-by-case basis and will be proportional to the size of the area and the activities within it proposed by the successful applicant.

    1. Co-contributions

Ability to co-contribute funding or in-kind contributions to the program, including personnel, equipment, premises, funding or other resources would be viewed favourably but is not essential and the department will consider each application on its individual merits (see Applicant Merit Criteria below).

Co-contributions may be a combination of cash and in-kind services. Any in-kind contributions should be valued at cost with the valuation method specified. Applicants should use market-based rates to value in-kind labour contributions from project team members.

1 The ABS publication ‘Business Use of Information Technology 8129.0 2005–06’ shows in table 5.1 (Australia and selected countries) Australia ranks 23rd of the selected international countries in the percentage of businesses with a website. The 54.8 per cent of businesses online in Australia compares with greater than 80 per cent in the five leading countries—Japan, Switzerland, Sweden, Denmark and Finland. (www.ausstats.abs.gov.au/Ausstats/subscriber.nsf/0/8D42EDD9E2BC4FBCCA2573A9001B4877/$File/81290_2005-06.pdf).
The Partnership on Measuring ICT for Development report ‘The Global Information Society: a Statistical View (April 2008) also shows in table 16 that in web presence penetration Australia ranks lowly at 52 per cent, well behind the EU, Canada and Japan (www.unctad.org/en/docs//LCW190_en.pdf).
For e-turnover as a percent of total turnover, Australia was recently ranked at 14, with 12 per cent—well behind the three leading countries, which each had greater than 20 per cent (see table 5, E-Commerce leadership, p. 19, at www.itif.org/files/2010-25-years.pdf).

2 ABS 8166.0, ‘Summary of IT Use and Innovation in Australian Business 2008–09’ (www.abs.gov.au/AUSSTATS/abs@.nsf/Lookup/8166.0Main+Features12008-09?OpenDocument).

3 ABS 8166.0, ‘Summary of IT Use and Innovation in Australian Business, 2009–10’ (www.abs.gov.au/AUSSTATS/abs@.nsf/allprimarymainfeatures/5A513D09038ADF47CA25739500185B21?opendocument).

4 The Allen Consulting Group, ‘Opportunities for small business and community organisations in NBN first release areas’, February 2011 (www.dbcde.gov.au/__data/assets/pdf_file/0020/135506/Opportunities_for_small_business_and_community_organisations_in_NBN_first-release_areas.PDF)


From: DRAFT Digital Enterprise program guidelines, DBCDE, 2011

Sunday, April 17, 2011

ICT in the Australian Curriculum

The Australian Council for Computers in Education released an "ACCE Position Paper on ICT in the Australian Curriculum", 16 April 2011. The report argues that ICT will be required for students to be successful in their studies, as well as citizens and workers. ACCE therefore propose ICT appear in its own right in the national curriculum. I suggest the report could put the point more strongly that ICT is not just an enabling technology, but is also has deep theoretical underpinnings, which deserve academic study and is profoundly changing our view of the world. I urge ICT professionals and particularly members of the Australian Computer Society, to support the ACCE position.

The ACCE paper was released as a PDF file. HTML is more useful for online distribution (as discussed in my ANU course on e-document management) . So I have converted the document to by hand.

Also there was a web link missing from the Melbourne Declaration on Educational Goals for Young Australians, which I have added. Unfortunately, I was not able to convert figure 1, which is an image of a table.

ACCE Position Paper on ICT in the Australian Curriculum April 2011

This paper was prepared for the Australian Council for Computers in Education and represents the views of that Council and its affiliates: CEGSA, ECAWA, ICTENSW, ICTEV, ITEANT, QSITE, TASITE, and The Australian Computer Society. It also represents the views of VITTA.

Consultation

ACCE would like to thank its member associations: CEGACT, CEGSA, ECAWA, ICTENSW, ICTEV, ITEANT, QSITE, TASITE, and The Australian Computer Society for their contribution to this paper. It also acknowledges the contribution of VITTA (The Victorian Information Technology Teachers’ Association). The position represented here is truly a national teachers’ association position on a very important issue.

ACCE would like to recognise the committee that coordinated the consultation and developed the paper on behalf of ACCE: Dr Nicholas Reynolds (chair), Paula Christophersen, Phil Callil and Helen Otway.

Current position

The Melbourne Declaration recognises the importance of ICT as being ‘central to Australia’s skilled economy (requiring) crucial pathways to post-­‐school success’ (MCEETYA, 2008). It specifies Information and Communication Technology and Design and Technology as one of the eight learning areas of the Australian curriculum. The Melbourne Declaration makes particular mention of the role of ICT in supporting learning in all curriculum areas.

The Australian Curriculum as presented by ACARA acknowledges the interdisciplinary role of ICT by defining its role as a General Capability (GC) and its specific role as a discipline by placing Information and Communication Technology into the ICT and Design and Technology Learning Area. This position paper argues that the current articulation of ICT as both a GC and as part of the so called ‘Technologies’ Learning Area does not support the development of digital literacy, does not provide enough rich ICT use to develop essential pathways and does not support the creation of a digitally productive, knowledge based society.

This paper argues that ICT needs to be its own learning area, either within the framework of the ICT and Design and Technology Learning Area, or as a new area. This notion is not alien to the spirit of the Melbourne Declaration. In that document the term ‘Humanities and social sciences (including history, geography, economics, business, civics and citizenship)’ is used to define one Learning Area, yet in the first phase of the Australian Curriculum, History is presented as a standalone Learning Area, as is Geography, a phase two learning area.

As a learning area, work is just beginning on determining ICT’s conceptual ‘home’ and its content. In December 2010, a group of experts representing areas (‘contexts’) such as ICT, design and technology, systems engineering, primary industries, food and technology and textiles met at ACARA to discuss what in essence comprises a technologies learning area. ACCE was represented at that meeting. One key issue raised at the meeting was the role of the ‘Design Process Framework’ in defining what constitutes Technology education. At that meeting significant emphasis was placed on the Technology Education Network’s 2010 draft position paper (TEN 2010). The design process framework is the underlying theoretical framework in that document and is now guiding curriculum development for ACARA in the ICT and Design and Technology Learning Area. That paper, while recognising that ICT is part of a broad learning area, devalues the importance of ICT by referring to 1 the learning area as the ‘Technologies’ learning area, rather than as Information and Communication Technologies and Design and Technology.

Another area of concern with the so called ‘Technologies’ Learning Area discussion, both in the TEN draft proposal and in ACARA working papers for the December meeting, is the extended use of the term ‘technacy’. This term is of little value to the debate and further enshrines the design process framework. The term limits the scope of ICT and fails to acknowledge its unique qualities and complexities. ACCE is strongly opposed to its use in any attempt to describe desired outcomes in ICT learning and application in schools and society.

Currently there is no published curriculum documentation for ICT competence as a GC. Rather its place in the Australian Curriculum is recognised within each of the four published learning areas, English, Mathematics, Science and History through embedding in content descriptions and/or achievement standards and through an introductory paragraph explaining the role of ICT in that learning area.

Concerns with current position

There are concerns relating to:

  • the curriculum articulation of ICT competence as a GC
  • the developmental pathways of ICT as a learning area
  • the relationship between both ICT competence and ICT as a learning area
  • removal of reference to ICT in the Technologies Learning Area – should be Information and Communication Technologies, and Design and Technology

Curriculum articulation of ICT competence

The term ‘competence’ is of interest. The European Qualification Framework (EQF, 2008) defines competence as ‘the proven ability to use knowledge, skills and personal, social and/ or methodological abilities, in work or study situations and in professional and personal development’. In the same context, knowledge is defined as ‘the outcome of the assimilation of information through learning’ and skill as ‘the ability to apply knowledge and use know-­‐how to complete tasks and solve problems’ (p. 11).

The understanding of competence in this way demonstrates that ICT competence is a significantly more important set of attributes than those articulated within the current General Capabilities documentation. True ICT competence will support the shift to a knowledge-­‐based society. It addresses the need for all students to acquire and apply a depth and breadth of ICT knowledge, skills, attitudes, values and ethics in order for them to be successful learners, workers and active citizens. True ICT competence will result in a digitally literate, digitally fluent and digitally productive society. This can only be achieved through clearly articulated and developmentally appropriate curriculum and standards.

International research is conclusive in stating that the curriculum must be clear about expectations by establishing standards. The conceptual basis on which all general capabilities are built is a continuum − there are no achievement standards, but rather broad statements of learning at varying year intervals. For ICT competence this is years 2, 6 and 10, however for Literacy and Numeracy they are at years 2, 4, 6, 8 and 10. The audience for these continua was the writers of the learning areas for the purpose of determining how the GCs could be embedded, not for teachers implementing the curriculum. In English and Mathematics standards are articulated in year-­‐to-­‐year levels and in Science and History they are in two year bands.

2 Effective learning does not usually occur through osmosis; rather teachers must be clear about what students need to learn and what indicates success in learning. The content to be covered and the skills to be developed must be clearly stated so that developmentally progressive learning programs can be designed by schools. This in turn supports informed decision making about measuring and reporting student progress.

Most embedding instances of ICT in the learning areas are typically devoid of any standards, for example, Year 10 History achievement standard reads ‘They identify and locate both primary and secondary sources using information technologies ...’. This provides no indication of the ICT knowledge and skills required to find information that meets its purpose.

Developmental pathways of ICT as a learning area

There is a body of knowledge associated with ICT that is not covered in other learning areas. Typically this content focuses on the characteristics of data, people, procedures and electronic equipment and how they interact to create structured information. This knowledge and these skills form the educational and career pathways to supporting the digital economy. Developmental pathways, both from the compulsory to the post compulsory years, and beyond formal schooling need to be obvious in the curriculum. Australian education needs to reinvigorate ICT career pathways but at the same time strengthen the use and integration of ICT to support powerful learning and teaching.

From a curriculum perspective, design tools and design elements are usually covered in ‘dedicated’ ICT offerings, but the application of a ‘design process’ framework, as discussed at the December meeting at ACARA, is not a fundamental underpinning of ICT. While structural processes suit many ICT areas, a primary focus on the Design Process Framework can be limited and limiting for ICT. Being able to exploit the capabilities of ICT to engage in risk-­‐taking and tinkering are intrinsic qualities of ICT that appear incompatible with a structured problem-­‐solving approach.

This misalignment with a key criterion that defines the ‘Technologies’ Learning Area, together with the key role that ICT plays in learning and everyday life, makes ICT beyond a single context within the ‘Technologies’ Learning Area.

Relationship between both ICT competence (GC) and ICT as a learning area

By placing ICT as a context within the Technologies Learning Area and having it as a general capability, confusion is created about their relationships. When planning teaching and learning programs, teachers must be clear about the expectations of students. Is there a hierarchical order? When do they overlap? Teachers should not be expected to refer to two different curriculum documents with different constructs and status, draw connections and then plan a teaching and learning program. Currently a similar situation exists with Literacy; there is a literacy strand within English and a Literacy general capability, and it is understood that their content is very similar. ACARA is aware of the tensions regarding this relationship.

The Information and Communication Technology general capability currently embedded in the Australian Curriculum signals limited specific ICT capabilities appropriate to and within the range of disciplines developed to date.

The implementation of an Information and Communication Technology discipline within the Information and Communication Technology and Design and Technology Learning Area or as a 3 separate Learning Area must provide an authentic pathway of Information and Communication Technology capability development for students in F-­‐12.

Curriculum Terminology

The long and cumbersome title, Information and Communication Technologies and Design and Technology, has already shown itself to be unworkable. It could be argued that it is just a name, but this is not a valid argument. ICT has been effectively subsumed by the reference to the Information and Communication Technologies and Design and Technology Learning Area as ‘Technologies’. The devaluing of this key area in education and in national capacity building has significant implications for the effective teaching of and learning with ICT in all years of schooling.

Solution requirements

To service the needs of ICT being both a general capability and a learning area, the solution requires the following features:

  • Clear articulation of the content to be covered and achievement standards so that progress in learning can be measured and reported, whether as a general capability or as a discipline
  • ICT pathways that are obvious through curriculum content
  • Two-­‐year intervals of content and achievement standards that assist in mapping learning and progress, in line with Literacy and Numeracy.

Proposed solution

In order to meet the solution requirements, the following is proposed:

  • One learning area, provisionally titled ICT. This models the approach taken with History and Geography, which are separate learning areas under the conceptual banner of the Humanities. This learning area will comprise two strands:
    • ICT competence:
      • Standards are articulated within the Information and Communication Technologies Learning Area, but which map and support the ICT general capability.
      • Standards can be achieved and/or demonstrated through other learning areas
    • Digital Technologies (provisional title):
      • Maps specific ICT knowledge and skills relating to a deeper study of ICT. See figure 1: Construct of ICT Learning Area
  • The ICT competence strand to be articulated in two-­‐year intervals, with content descriptors and standards at Years 2, 4, 6, 8 and 10. These support the acquisition and demonstration of knowledge and skills relating to a range of learning areas. These descriptors and standards will be accompanied by elaborations showing rich applications.
  • The Digital Technologies strand to be articulated in two-­‐year intervals with specific content descriptors and standards that deepen at Years 8 and 10. These will be accompanied by elaborations showing rich applications.

4

Content descriptors and achievement standards (increase in depth of content

represented by darkness of shading)

Key: Figure 1: Construct of ICT Learning Area [Omitted]

Advantages of this proposal

  • Articulation in one curriculum document facilitates the incorporation of ICT in all areas of curriculum planning. If ICT is incorporated as a context within the Technologies Learning Area as well as being documented as a General Capability, the curriculum design pathways would be very unclear, as would the difference in their status, namely that a learning area has content descriptors and achievement standards and a GC has nothing, except for isolated instances of embedding.
  • There will be a reference point for elaborating what is meant by instances of embedding in other learning areas. For example, for the Year 10 History achievement standard, teachers would know what ICT knowledge and skills are expected to be acquired and demonstrated at that level.

Conclusion

ICT is best documented as a single entity. This facilitates ease of use and consolidates its status. In today’s digital economy it is crucial to minimise the new digital divide, premised on the capacity of people to add value to the plethora of available information through the application of ICT knowledge and skills. A significant contribution to this would be the explicit statement of content and standards required for all students to be successful learners, active citizens, and digitally productive and versatile workers.

References

TEN (2010) The Information and Communication Technology and Design and Technology learning area discussion paper, Technology Education network February 2010. www.datta.vic.edu.au/resources/discussion_paper_tec2.pdf

Ministerial Council on Education, Employment, Training and Youth Affairs (MCEETYA) (2008) Melbourne Declaration on Educational Goals for Young Australians, Canberra.

(EQF) (2008) The European Qualifications Framework for lifelong learning http://ec.europa.eu/education/lifelong-­‐learning-­‐policy/doc44_en.htm



ACCE Position Paper on ICT in the Australian Curriculum, Australian Council for Computers in Education, 14 April 2011 (Converted from PDF by Tom Worthington, 16 April 2011)

Thursday, December 02, 2010

Computer Professional Education Program

I will be speaking about how I teach Green Technology Strategies, at the ACS Computer Professional Education Program Information Evening in Canberra, 14th December 2010. The event is free, but please register for catering purposes:

Information Evening

Computer Professional Education Program

Thinking about postgraduate education? Want to learn more about what the ACS Computer Professional Education Program has to offer?

Come along to our Information Evening and meet tutors, mentors and students who will explain how the CPe Program is structured. Get a first hand account of what being a student in this world- class online program is all about - the time commitment - the content - and the assessment.

You can enrol in the whole Program or just a single elective subject, so come along to find out more.

There will be ample time for questions and answers plus one-on-one discussions.

If you are looking to further your career opportunities, postgraduate education can help you achieve your goals.

Light refreshments will be provided.

Who should attend:

ACS Members and non members interested in postgraduate study with CPeP. Entry requirements are a dgree in ICT (or equivalent) and at least 18 months work experience in the ICT industry.

For further information contact pam.barnes@acs.org.au or call 1800 671 003.

About this Event

Venue: University House, The Australian National University
Cnr Balmain Cr & Liversidge St, ACTON Map
Date: Tuesday 14th December 2010. 6:00pm registration for 6:30pm start to 7:30pm

Registration: Register

Wednesday, December 01, 2010

Green e-Skills

The Final Report: Evaluation of the implementation of the European Commission's Communication on e-Skills for the 21st Century by TOBIAS HÜSING and WERNER B. KORTE
was released October 2010. "Skills for Green IT" were identified as an area requiring action. I assume that my "Green Technology Strategies" course is the sort of thing they have in mind:
There is broad consensus that "e-business skills" (also called e-leadership skills) and ‘hybrid’ type of skills will become of crucial importance with the advent of the latest and emerging developments in ICT (e.g. green IT, cloud computing) for which probably further and new skills and competences are required to support the proper and competitive operation of existing industry and business organisations as well as the emergence of new innovative businesses and entrepreneurship.

However, and in order to ensure these types of professionals to become available a clear specification of the type of skills and competences required and strengthened needs to be undertaken including a clear target definition of what is to be achieved. This requires close and continuous collaboration between different stakeholders in the definition and specification phase and (ICT) industry and the education sector to ensure its continuous development and provision. ...

1. Recommendation 1: Continue with focused activities to fill well identified gaps and further support the improvement of e-skills for competitiveness and innovation among the European workforce to match requirements emerging from new developments in the ICT area and industry and social demands.
2. Recommendation 2: Encourage and support all Member States in the development of their long-term e-skills strategy. This could be done through the use of different tools including an online knowledge base of good practices of Member States initiatives.
3. Recommendation 3: Increase the scale and reinforce the sustainability of e-skills and digital literacy activities as well as the visibility of the activities and initiatives started and of the results achieved.
4. Recommendation 4: Coordinate better skills, e-skills and innovation, employment, digital and media literacy related activities at European level (and between the relevant EC services and national Ministries) to achieve greater impact.


From: Final Report: Evaluation of the implementation of the European Commission's Communication on e-Skills for the 21st Century, TOBIAS HÜSING and WERNER B. KORTE for the European Commission and the European e-Skills Steering Committee, October 2010

was released October 2010.

Monday, October 18, 2010

Conceptualizing Green IT Learning

RMIT's Green IT Observatory has started publishing a useful series of Green IT Working Papers . So far there are five in the series. For me the most interesting is Conceptualizing Green IT Organisational Learning (GITOL), which concentrates on corporate knowledge in Fujitsu. One disappointment with the paper is that it appears to completely ignore the role of formal education in Green ICT (as provided by my Green ICT course).
  1. 5/2010: IT for Green: A Framework for Assessing the Capability of the IT Industry, Alemayehu Molla, Hepu Deng and Brian Corbitt
  2. 4/2010: Exploring The Role and Utilisation of Sensor Information Systems for Greening Data Centres, Adel Alaraifi, Alemayehu Molla and Hepu Deng
  3. 3/2010: Conceptualizing Green IT Organisational Learning (GITOL), Vanessa Cooper, Alemayehu Molla
  4. 2/2009: A Preliminary Report on Green IT Attitude and Actions Among Australian IT Professionals, Alemayehu Molla, Vanessa Cooper, Hepu Deng and Stas Lukaitis
  5. 1/2009: Green IT Diffusion: An International Comparison, Alemayehu Molla, Siddhi Pittaychawan and Brian Corbitt

Monday, September 20, 2010

Who is the future IT graduate?

Greetings from the World Computer Congress 2010 in Brisbane. I am taking part in a Joint Australian Council of Deans of ICT and ACS Foundation Event to help shape the future of ICT. I am to be taking note in one of the three breakout sessions The one run by (Bob Hayward, Chief Technology & Innovation Officer, CSC Australia). Here is what I have so far:

World Computer Congress 2010

Joint Australian Council of Deans of ICT and ACS Foundation Event

Ensuring the future of ICT in Australia

Facilitator: Bob Hayward, Chief Technology & Innovation Officer, CSC Australia).

20 September 2010, Brisbane

  1. Current and future workforce shortages: Placing Australia in the global context: Australian organizations and Australian arms of international organizations.

  2. The profile of the future professional: Emphasis on business communication “professional skills”, rather than technical computer programming skills. Companies want articulate and confident staff. Marketing skills required by graduates. Professional Skills V Technical Skills V Industry Specific Skills

  3. A student-driven demand system as opposed to employer demand: Incorrect media portraits of “geeks” programming in the basement. Industry needs to make Enterprise Architects desirable, as has been done with accounting. Also role models for women in IT are needed. Employers are looking beyond Australia and are using professionals from around the Asian region for more technical roles. However, the customer relations tasks may still be carried out by Australian staff. Student's expectation that they have finished their education when they get a degree needs to be changed.

  4. Articulation between TAFEs, private providers and universities: Do these skills need to be internationally accredited? Need for dual degrees or vocational qualifications to complement university degrees. Are IT courses for other disciplines being neglected? Schools system needs to be considered as well as TAFEs.

  5. Workplace experience of graduates: “Skills” versus “education”. Many university students have real life skills from previous employment. However, industry places are needed to provide workplace experience for students fresh from secondary school. Most IT professionals work in IT specialist workplaces, but there is still scope for work placement in other industries.

ICT for the National Agenda:

    Productivity using IT:

  1. NBN: what skills are needed? Will “Build it and they will come work? How do we get creative industries using the NBN?

  2. IT in Mining: Story of how IT supports Australian industry needs to be told: mining, primary industry.

  3. IT to Help an Aging Population:

  4. IT for the Environment:

  5. IT for Education:

  6. Bio-informatics:

It was noted that Senator Hon. Stephen Conroy, Minister for Broadband, Communications and the Digital Economy will be speaking at the congress.



Future of ICT Education in Australia

Bob Hayward Greetings from the World Computer Congress 2010 in Brisbane. I am taking part in a Joint Australian Council of Deans of ICT and ACS Foundation Event to help shape the future of ICT. I am to be taking note in one of the three breakout sessions The one run by (Bob Hayward, Chief Technology & Innovation Officer, CSC Australia). We will then report back to the main group and then this will be later used for submissions to government on ICT education policy. I am not sure if ACS and ACDICT hve it worked out exactly how this will be done.

An opportunity for participants to shape the future of ICT

  • Industry and universities maximising common interests
  • Exploring future mutual benefits
  • Graduate recruits meeting industry needs and expectations

ACDICT and the ACS Foundation are facilitating an event during WCC2010 to further foster and strengthen relationships between universities and the industry. The concept is that three topics of mutual interest and subject matter experts have been chosen to lead the deliberations, following which the audience will split into groups to vigorously discuss each topic area, and report back to the audience on their findings.

Maximising the Industry / University Partnership

The topics chosen are :-

1. The quality of university graduates: a joint university and industry responsibility

  • Government imposed standards
  • Maintaining quality and relevance
  • Industry’s role in teaching and assessment
  • Work integrated learning

2. Ensuring the future of ICT in Australia

  • Current and future workforce shortages
  • The profile of the future professional
  • A student-driven demand system as opposed to employer demand
  • Articulation between TAFEs, private providers and universities
  • Workplace experience of graduates

3. ICT Research: maximising benefits

  • The goals and value of research training
  • Industry and ICT research
  • Ensuring relevance
  • Effective research models

The people who will be leading these groups will be Professor Janet Verbyla, Dean and Pro Vice Chancellor, University of Southern Queensland, Bob Hayward, Chief Technology & Information Officer, CSC Australia & Asia, and Phil Robertson, Chief Operating Officer, NICTA, respectively.

Benefits to participants

  • Contribution to document for government policy advice
  • Deep interaction with colleagues
  • Gaining new perspectives

Outcomes

All discussions will be compiled into a document suitable for influencing future government policy and distributed to all attendees.

Friday, January 15, 2010

Applying the Bauhaus Manifesto to IT Education

Discussing with my ANU colleagues what should be done about IT education of IT professionals with my I was stuck by the similarity of many of the ideas to the Bauhaus Manifesto. This was written by Walter Gropius for the arts and crafts school in 1919.

Gropius was an architect and believed that the ultimate aim of all creative activity is building. He argued that the craft and art had drifted apart and needed to be reunited. To do this the Bauhaus combined architects, painters and sculptors, with the crafts in a workshop. This may seem a long way from what computer programmers and software engineers do, but there are echoes in his description of the "pattern-designer" and "applied artist", in contrast to fine arts. The term "pattern design" should seem familiar to software engineers, as the idea of "Pattern language" was adapted from architecture. The arguments about pure versus applied arts in the early part of the 20th century are much the same as computer science versus software engineering in the 21sdt Century. How much is this a theoretical practice and how much practical hands on implementation.

Gropius argued that education was needed in both, combined. The result was the idea of workshop based training and students doing the same foundation education, before specializing an a particular field. This practice is still followed by many architecture schools today. As to how well it worked at the Bauhaus will never be known as the school was shut down after 14 years of difficult operations in Germany between two world wars.

The same issues apply to IT now as they did to arts: While a wide curriculum may be good for the students, can teachers trained in narrow specializations adapt to teach it? Will the students be accepted by conservative processions and employers? Can such programs be coordinated? Can ordinary people teach and learn from such courses, or are they only for a few exceptionally gifted individuals?

Friday, July 03, 2009

Vocational Graduate Certificate in ICT Sustainability

Box Hill Institute of TAFE is now offering a "Vocational Graduate Certificate in ICT Sustainability" at its Nelson Campus in Melbourne. The course includes subjects of "Manage improvements in ICT sustainability ", "Use ICT to improve sustainability outcomes", "Lead personal and strategic transformation" and "Principles of sustainability". In May I visited Box Hill Institute to talk to Frank Mentiplay and other staff about the course. The course will initially be face to face on campus, but they are looking at e-learning and distance education options. It is good to see a range of green ICT courses becoming available in Australia. The Box Hill Institute course slots in neatly between the very hands on units at Petersham TAFE in Sydney and the management level course I am running at ANU on Green ICT Strategies: COMP7310.

I have suggested to Box Hill Institute of TAFE we get together and propose common standards for green ICT education, which will apply to both the vocational and higher education sectors.
National Code: 21970VIC
Centre: Information and Communications Technology
Location: Nelson Campus ...
Study Area: Information Technology

What does this course involve?

This Graduate Certificate is unique in that it concentrates on ICT aspects of sustainability.

The ICT Industry is well placed to be the driving force for change in the new low carbon economy. As a student in this course, you will develop skills not ordinarily found in a straight IT qualification, that will meet industry’s need for employees with knowledge and awareness of ICT sustainability issues.

This is a four-unit postgraduate qualification. Subjects will cover:
• General sustainability – looking at current issues and solutions
• Green ICT – ICT industry developments to reduce carbon footprint
• ICT as an industry enabler to carbon reduction – focusing on how ICT will help other industries to lower their carbon footprints
• ICT sustainability business case study – skills to develop business proposals to reduce carbon emissions for business.

Students will work in small classes with professionally qualified lecturing staff.

You will need to have an IT background to study this course. This course is the first of its kind in Australia.

What employment opportunities will I have?

On completion of this course you will be able to:

* advice a company on ICT sustainability issues
* have knowledge of ICT sustainability issues and solutions
* have knowledge of Government agencies related to ICT sustainability and have knowledge of Government regulations related to ICT Sustainability
* be aware and able to prepare Carbon Reports as required by Government legislation and industry bodies
* have the skills to prepare and present an ICT sustainability policy for a given company to the company’s management
* be able to take leadership in a company on ICT sustainability issues
* advise a company on ICT sustainability opportunities. ...

Accreditation

Nationally Recognised

What further study options will I have?

This course can lead to further studies at Postgraduate level.

Can I apply?

* You should have successfully completed a Bachelor or Diploma in an IT related field; or
* Alternatively, you should have work experience in the IT industry ...

Length of course

Part time - 1 year (Tuesday and Thursday evenings)

Units of Competency
Manage improvements in ICT sustainability 80 hr
Use ICT to improve sustainability outcomes 80 hr
BSBLED701A Lead personal and strategic transformation 80 hr
VBN762 Principles of sustainability 50 hr

Unit of Competency Details

– Manage improvements in ICT sustainability - (80 hours)

This unit covers the skills and knowledge required to reduce the sustainability related impacts of ICT operations through energy conservation, energy efficiency and changing user behavior.

– Use ICT to improve sustainability outcomes - (80 hours)

This unit covers the skills and knowledge required to improve sustainability outcomes through the reduction of environmental, economic and social impacts for a range of industries using ICT based solutions.

BSBLED701A – Lead personal and strategic transformation - (80 hours)

This unit describes the performance outcomes, skills and knowledge required to analyse and improve personal leadership style and professional competence, and to lead organisational transformation.

VBN762 – Principles of sustainability - (50 hours)

Upon successful completion of this unit, students will have a working knowledge of the key sustainability challenges in terms of environmental, economic and social issues at a global, national and local level. They will be able to address these challenges through an array of management and decision-making tools. ...


From: Box Hill Institute of TAFE is now offering a "Vocational Graduate Certificate in ICT Sustainability" at its Nelson Campus in Melbourne.

Friday, April 24, 2009

Learning Federation

Had a visit recently from a company which created interactive multimedia for education. They showed me a demonstration of a vocational course and one for schools. They said they had done numerous school modules for the "Le@rning Federation". This is a non-profit consortium of state and federal Australian and New Zeeland governments. So I went to look for content suitable for university ICT courses. There were 47 items under the "Information technology" category, but these seemed to mostly consist of how to set the ring tone on your mobile phone and old black and white photos. There seemed to be very little educational content. Perhaps the Learning Federation has good content at other educational levels or for other disciplines but there seems to be little of value for unviersity ICT edcuation.

Thursday, February 12, 2009

Engineers for the Future

The Australian Council of Engineering Deans released a report "Engineers for the Future - Addressing the Supply and Quality of Engineering Graduates for the new Century" in March 2008. The report provides an analysis of problems with engineering education in Australia and recommendations for improvement.

Unfortunately the publishers did such a poor job of engineering the electronic version of the document that almost no one seems to have noticed it existed. Apart from rendering nugatory the fine work by many people preparing the report, this does not indicate that the universities involved understand the e-literacy techniques which will be needed to educate engineers.

The document was put online with a creative commons licence, so it could be freely distributed. But as it is in a poorly formatted PDF document, it is difficult for anyone to find or read. Even after I was alerted to the existence of the document it took me several minutes to find a copy of it. Instead what I found were numerous media releases from Universities about their staff attending the launch of the document. None of these bothered to provide a link to the actual document. It appears that the priority for these universities is to pander to the egos of their senior administrators, rather than to promote engineering.

The Recommendations for Action in the report were grouped as:
  1. the public perception of engineering
  2. the engineering occupational levels and graduate outcome standards
  3. implementing best-practice engineering education
  4. resources for engineering education
  5. engagement with industry
  6. address shortages by increasing diversity in engineering workplaces supported by engineering education programs
Unfortunately due to the poor formatting of the report I was not able to extract an easy to understand of the recommendations. However, here is the executive summary:
EXECUTIVE SUMMARY
Engineers conceive, create and maintain physical and information-based products, processes, systems and assets that satisfy human and economic needs, and have minimal environmental and negative human impacts. Engineering is critical to Australia’s economy, security, health and environment, is increasingly complex and multidisciplinary, and is practised diversely, in business, government and educational
enterprises. Engineering is a key component of the nation’s innovation system.

Australia’s higher education sector provides entry-level education to professional engineers, engineering technologists and engineering officers, as well as advanced level education and engineering research. The engineering education system, involving educators, professional bodies and employers, enjoys good international standing. The system has continuously responded to changes in engineering practice
brought about by new scientific and technological knowledge, and to changing economic and regulatory forces.

This report examines the current state of the higher education component of the Australian engineering education system, with respect to its ability to address future needs, contextualised by assessing the implementation of outcomes of the 1996 Review of Engineering, Changing the Culture. Recommended changes to the engineering program accreditation process are judged to have been successful in driving greater emphasis on generic graduate attributes in first-degree engineering programs. The Review also stimulated improvements in curriculum design and delivery, including project, problem, and workplace-based learning, and increased emphasis on sustainability. The present study has also identified substantial and
emerging strengths of many of Australia’s engineering schools in the areas of research, international education, and in addressing industry-specific skills shortages though both undergraduate and postgraduate programs.

Undertaken at this time of high demand for engineers, this scoping project identifies critical issues such as the continuing reduction in the size of the pool of Australian school students who are studying the requisite high levels of mathematics and science, and the low participation of women in university engineering programs. The study reports concerns about the educational capacity and robustness of the engineering education system with respect to its ability to graduate increased numbers of engineers
with the qualities that are required. The six recommendations aim to ensure that the system can meet society’s future needs for engineers, through actions that will:
  • increase the public understanding of engineering and the work of engineers, particularly in schools;
  • clarify educational outcomes and standards required for practice at all internationally recognised levels of engineering;
  • develop best-practice engineering education to ensure the required outcomes and reduce attrition;
  • attract a higher proportion of women and other under-represented groups;
  • increase staffing and material resources for delivery of high quality engineering education; and
  • promote stronger collaborative links with industry.
Action leaders, stakeholders, and performance measures and indicators are identified to ensure effective implementation of each recommendation.

From: "Engineers for the Future - Addressing the Supply and Quality of Engineering Graduates for the new Century", Australian Council of Engineering Deans, March 2008

Thursday, January 08, 2009

Occupational Skills Profile Model

The Occupational Skills Profile Model (OSPM) from the Information and Communications Technology Council (ICTC) is an attempt to standardise skills and occupations in the Canadian ICT sector. It is similar to the UK's Skills Framework for the Information Age (SFIA). Unfortunately like SFIA, OSPM suffers from being a proprietary system which requires payment of a fee to use. It also suffers from excessively large and complicated documents. "Occupational Skills Profile Model: A Foundation for the Future" is 544 pages (10.6 Mbytes) of PDF. ICT is a global business and it seems unlikely there is much difference between the jobs in the UK, Canada or anywhere else. Those doing OSPM and SFIA need to pool their resources and provide something we can all use in a format we can use.
The Occupational Skills Profile Model (OSPM) was developed by the Software Human Resource Council (SHRC) to standardize skills and occupations in the Canadian ICT sector, the public sector and educational institutions. It is the foundation for identifying, recruiting, retaining and retraining workers, and is recognized as the national standard for describing ICT occupations in Canada. ...

The 36 current occupational profiles defined by the OSPM include software and hardware occupations to be compared across industries and over time, and give employers the ability to target and address skills gaps within their organizations.

... skills are grouped into five areas:

• Technical/Functional Skills
• Business and Management Skills
• Personal/Interpersonal Skills
• Software/IT Environments
• Hardware Environments ...

From: "Occupational Skills Profile Model: A Foundation for the Future" , Reference Manual Version 3.0, Information and Communications Technology Council Inc., Ottawa, Ontario, Canada, 2007

ps: The ACS uses SFIA for its courses and I had to come to grisps with it for the Green ICT course.