NBN B2B Specification

Communications Alliance Ltd have issued the first draft of a "NBN B2B Interaction Process Requirements Specification" (22 December 2010). This defines in detail how a retailer will request services from the NBN as a wholesaler, via an online "Business to Business" interface. This is based on the UK based Network Interoperability Consultative Committee B2B (NICC B2B) and ITU 3340 standards. NICC has standards for B2B Transactions, a Profile for ebXML Messaging and Location & Address Identification.

TABLE OF CONTENTS
1 INTRODUCTION AND SCOPE 3
1.1 Introduction 3
1.2 Purpose 3
1.3 Scope 3
1.4 Relationship with other Communications Alliance NBN Working Groups
3
1.5 Process Framework 5
2 ACRONYMS AND ALIGNMENT OF TERMS 6
2.1 Acronyms 6
2.2 Alignment of Terms 8
3 INDUSTRY PARTICIPANTS’ ROLES AND RELATIONSHIPS 12
4 MULTIPLE PROVIDERS AND ACQUIRERS CONTEXT INTERACTION PROCESS
MODEL 14
5 FULFILMENT 15
5.1 Pre-Order Management 15
5.2 Order Management 28
6 APPOINTMENT MANAGEMENT 43
6.1 High Level Interaction Process 43
6.2 Appointment Management User Stories 44
7 ASSURANCE 52
7.1 High Level Interaction Process 52
7.2 Assurance User Stories 53
8 BILLING 63
8.1 Tariff/Pricing 63
8.2 Billing Event Files (BEF) 65
8.3 Billing Invoices 69
8.4 Billing Enquiries/Disputes 73
8.5 Bill Reporting 74
9 PRODUCT CATALOGUE ENQUIRY-USER STORIES 76
10 NETWORK TESTING, PERFORMANCE & DIAGNOSTICS MANAGEMENT 78
10.1 Network Testing & Diagnostics 78
10.2 Performance – SLA/QOS Management 79
11 NON-FUNCTIONAL REQUIREMENTS 80
11.1 B2B Certification 80
11.2 Security 80
11.3 Auditability 80
11.4 B2B Service Assurance 80
11.5 Performance & Performance Management 80
12 REFERENCES

From: NBN B2B Interaction Process Requirements Specification, Communications Alliance Ltd, 22 December 2010

XML Business Process Standards

Professor Viswanath Venkatesh, University of Arkansas, will speak on "Are You Ready? Deployment and Success of Business Process Standards", 4pm, 12 November 2010 at the Australian National University in Canberra.

Professor Venkatesh will detail results of a study of organizations using RosettaNet, a non-profit consortium using XML business to business (B2B) e-commerce interfaces. RosettaNet was set up by the the Uniform Code Council, Inc. (UCC). The Australian affiliate is RosettaNet Australia and European equivalent is EDIFICE (which originated working on EDIFACT messages).

NCISR Industry Seminar Series

Are You Ready? Deployment and Success of Business Process Standards

Process standards, which are being increasingly deployed, can provide various benefits to organizations. Not all organizations, however, are successful in their deployment. Given that process standards are growing in importance, the key question is: Is your firm ready? Organizations that aren’t ready will either fail to implement the new processes or fail to garner the benefits following implementation.

Based on an extensive study of over 70 organizations seeking to implement RosettaNet, this talk will make a case for readiness as a key prerequisite for success. Specifically, technology readiness, process readiness and people readiness are presented as three key necessary conditions for success. Details related to what constitutes readiness, how to evaluate readiness and how to get ready will be discussed.

Speaker: Professor Viswanath Venkatesh, Professor and George & Boyce Billingsley Chair in Information Systems, Walton College of Business, University of Arkansas; Visiting Professor, Australian National University

Date: 4 – 5.15 pm, Friday, 12 Nov, 2010 (followed by refreshments)
Location: Lecture Theatre 1, CBE, Building 26C, ANU (G3 on the Map)
Parking available off Childers Stree: F2 on the Map).

Cost: No charge (but bookings essential, places are limited)
RSVP: Antoinette Bosman, by Tuesday. 9 November, 2010
(02) 6125 9827 Antoinette.Bosman@anu.edu.au

Professor Viswanath Venkatesh

Viswanath Venkatesh, a visiting professor at ANU, is a professor and the holder of the George and Boyce Billingsley Chair in Information Systems at the Walton College of Business, University of Arkansas. His research focuses on understanding the diffusion of technologies in organizations and society. For over a decade, he has worked with several companies and government agencies in different capacities ranging from a systems engineer to a special consultant to the Vice-President, and has rigorously studied real world phenomena. Most recently, he served on an expert panel at the United Nations that focuses on the advancement of women.

The sponsorship of his research has been about $10M, including funding from government agencies, e.g., National Science Foundation and Department of Transportation. His work has appeared in leading academic and practitioner journals. His articles have been cited over 12,000 times and 4,300 times per Google Scholar and Web of Science respectively. One of his papers has been identified by Science Watch (a Thompson Reuters’ service) as the most influential article in one of the four Research Front Maps identified in business and economics.

Sponsored by

• National Centre for Information Systems Research
  
• School of Accounting & Business Information Systems, College of Business & Economics, ANU