End-user Computing at the Australian Taxation Office

The Australian Taxation Office has issued a request for expressions of interest for End-user Computing Services (that is desktop PCs, laptops and mobile devices. A 27 page overview of the Current Environment at the ATO is provided. This gives a good overview of the typical computing setup in a large government agency.

End-user Computing Services for the Australian Taxation Office
ATM ID EOI 08.063
Agency Australian Taxation Office
Category 43210000 - Computer Equipment and Accessories
Close Date & Time 26-May-2008 2:00 pm (ACT Local time)
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Publish Date 28-Apr-2008
Location ACT
ATM Type Expression of Interest
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See ATM Documents
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The ATO aims to virtualise:

1. Data Centre Virtualisation

2. This project aims to virtualise the majority of the Tax Office application server infrastructure (development, test and production environments). Although the current project scope does not cover the existing EUC infrastructure, this may change with the Remote Access project, which is likely to have a dependency on some form of virtualised infrastructure in the EUC architecture.

3. Additionally the testing environment for EUC end-users is being virtualised. This consists of a combination of racked workstations and virtualised workstations. This solution is currently evolving but is expected to have an impact on the EUC architecture.

4. National office development workstations have been virtualised within the desktop box.

5. There are plans to improve on the developer design and extend to all developer workstations across Australia.

But there doesn't seem to be any intention to replace the desktop computers with thin clients, or to made use of handheld mobile devices.