New Queensland Government ICT Strategy

The new "Queensland Government ICT strategy" was issued following a report into the failure of the Queensland Health Payroll System Development.

Objectives:

1. Effective digital services for our clients 18
2. Efficient digital services for government 42
3. Transformed and capable workforce 58 

Table of contents

Minister’s foreword 3
Executive summary 4

Section A: Accountability in Queensland Government ICT 8

Section B: Action plan 17

Objective 1: Effective digital services for our clients 18
Strategic focus area 1: Improving customer experience of government services 18
Strategic focus area 2: Digital economy 22
Strategic focus area 3: Information management 27
Strategic focus area 4: Open data 32
Strategic focus area 5: Information security and privacy of individuals 35
Strategic focus area 6: Digital archiving 39

Objective 2: Efficient digital services for government 42
Strategic focus area 7: Contestability and ICT strategic sourcing 42
Strategic focus area 8: ICT as-a-service 46
Strategic focus area 9: ICT innovation 50
Strategic focus area 10: Significant and at-risk ICT asset stabilisation 54

Objective 3: Transformed and capable workforce 58
Strategic focus area 11: A capable and competent workforce 58
Strategic focus area 12: Portfolio, program and project management 62

Glossary of terms 66
Acronyms 67
Attachment 1: Links and inter-dependencies 69