Sean Casey from NBN Co talked at "Converging on an NBN Future". He described the separate services which could be provided via the NBN. Unfortunately this did not sound credible as it followed from Professor Matthew Allen who explained how customers are sophisticated enough to see that the NBN provides one service, which is high speed Internet access.
As a commercial company NBN Co. will want to give customers the impression that the NBN can deliver a variety of services, so as to charge different amounts for essentially the same service and so maximise profit. But given that NBN Co. are are essentially a monopoly, perhaps the regulator needs to step in now and decide if this is acceptable.